Carrier Capacity Representative

The Carrier Capacity Representative at PLS is responsible for locating, qualifying, and managing a book of carrier partners to haul within the PLS network as defined by their region.

This is a Monday – Friday, 07:45AM – 5:15 PM role. (WEEKEND AND AFTER-HOURS, BASED ON BUSINESS NEEDS)

More on what you will do:

• Use a regional approach to build and maintain a book of carrier partners; develop and maintain past carrier relationships while continuing to build a solid pipeline of potential new carrier partners.
• Leverage carrier relationships to source capacity for on-time pickup and delivery of freight
• Dispatch shipments to motor carriers by following customer service requirements and carrier utilization plans to achieve performance and profit objectives.
• Track and trace all loads in order to maintain on-time pickups and deliveries; provide assistance with service issues and provide resolution to carrier problems.
• Monitor carrier performance and report carrier failures.
• Maintain productive working relationships with motor carriers and PLS employees.
• Analyze PLS and carrier network to secure published rates and guaranteed capacity commitments.

As the Dispatcher/Carrier Capacity Representative, you will be expected to have prior experience with:

• Microsoft Office + Teams
• General business skills – interpersonal, leadership, supervisory, communication, and organizational skills

Exceptional candidates will have:

• Previous experience in a dispatcher role or transportation industry

What’s in it for you?

PLS is annually recognized as a leading third-party logistics provider and a top employer. PLS strives to provide all employees with the resources and opportunities they need to thrive and do their best work, including:

• Unlimited PTO (as approved by manager)
• Full medical, dental, and vision coverage
• 401k plan with employer match
• Tuition reimbursement

Why do you belong at PLS?

We are building a diverse and inclusive workplace where all employees feel they belong. Across all PLS offices, employees enjoy:

• Casual dress attire
• Themed dress days – such as sport jersey day and ugly sweater day
• Team activities in the office and outside the office
• Music playing throughout the sales floors
• Community outreach and volunteer initiatives

PLS Logistics Services is An Equal Opportunity and Affirmative Action Employer and participates in the E-Verify Employment Verification Program.